Airplane Tow Hooks
for Glider & Banner Tow

Terms and Conditions of Sale

Ordering Details

• Orders may be placed by phone 9:00 a.m.- 5:00 p.m. Monday thru Friday Central Time zone.
• No minimum order amount is required.
• When placing your order, if you are unable to provide us with the part number you require we will gladly assist you in finding the correct part number.
• Wings Unlimited, Inc. cannot be responsible for delays or non-fulfillment due to electricity or equipment failure, riot, fire, flood, strikes, or other causes beyond our control.
• Wings Unlimited, Inc. cannot provide FAA form 8130-3 Airworthiness Approval Tag for export.

Method of Payment

• VISA, MasterCard, or Discover are accepted for payment.
• When using a credit card, the card must be in the name of the person ordering. A company credit card is acceptable. For your protection, Wings Unlimited, Inc. cannot accept credit card information via e-mail.
• All transactions are in United States Dollars. Credit cards are preauthorized for funds at the time of order with estimated freight; the credit/debit cards are charged the day the order is placed. International customers can check with their bank or credit card company for conversion rates.
• All prices are subject to change without notice. All orders will be invoiced at the price in effect when the order is placed.
• Sales Receipts are sent with the shipment for Credit Card orders. For drop ship orders sales receipts are e-mailed and a packing list is sent with the shipment.
• Upon failure of payment, buyer hereby grants the seller the right to reclaim all of inventory. Buyer hereby grants the seller a security interest in said goods as security for performance of the terms of this agreement.

Shipping Options

• Next day shipping will apply to most orders.
• All orders are shipped UPS, U.S. mail service, Fed-Ex. Pickup fees may apply to Fed-Ex Ground or UPS.
• A Fed-Ex account number is required to ship International Fed-Ex orders.
• Exact freight and insurance charges apply.
• A handling charge of $2.75 is added to all orders.
• All shipments are insured unless otherwise instructed. Product damage or loss incurred in transit is the responsibility of the carrier. Wings Unlimited will provide customers with assistance in tracking packages and filing claims.
• If a package is lost and the customer cannot wait for the carrier to determine whether a claim will be filed, the customer may have the order duplicated at their expense.

Returns

• Please call or e-mail our sales department for a return authorization number and assistance.
• We cannot issue a refund on any product returned without proper FAA identification, i.e. lost or unreadable part numbers and lot numbers. Returned merchandise and packaging must be in a sellable condition.
• Any product returned may be subject to a re-stock fee to be determined by our quality control manager.
• Wings Unlimited will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within the warranty period.

Changes or Cancellations

Please contact us for changes or cancellations. We will make every attempt to change or cancel an order. However, because we usually provide same day shipping we cannot guarantee your request will be possible. Shipping charges, refusal fees, and special handling charges will be the responsibility of the purchaser if applicable.

Use of Wings Unlimited Products

Wings Unlimited products are not warranted as being suitable for any particular purpose. Due to the possibility of error in application data or misprints published by Wings Unlimited, Inc. and the possibility of non-standard aircraft configurations, Wings Unlimited, Inc. cannot be responsible for application of our products. In addition, Wings Unlimited, Inc. does not exercise control over the installation or use of our products, and therefore cannot be responsible for misuse or improper installation. The user of Wings Unlimited, Inc. products must verify installation, eligibility, and proper installation and function. Wings Unlimited, Inc. disclaims any liability for product defect claims that are due to product misuse, improper product selection or misapplication, and any descriptions that does not express or imply a warranty that the products are merchantable or fit for a particular purpose.

Warranty

• All products are warranted for ninety days from the date of sale to the original consumer against defects in workmanship and materials. Wings Unlimited, Inc.'s only obligation shall be to repair or replace at the manufacturers option the product provided it is returned transportation prepaid to the factory within ninety days from the date of sale to the original consumer. Defects or failures due to incorrect installation, improper usage or handling, or by any other condition beyond our control, as to any and all of which Wings Unlimited, Inc. will be sole judge, are specifically excluded from this warranty. This warranty gives you specific legal rights.
• Except as provided in this agreement, there are no express warranties covering the products, and Wings Unlimited, Inc. shall not be responsible for any incidental or consequential damages relating to, or resulting from any damage to, or defect in, said products. To the extent allowed by law, except for the warranty expressly provided in this agreement, Wings Unlimited, Inc. hereby disclaims any implied warranties, including, without limitation, the implied warranties of merchantiability or fitness for a particular purpose.

Jurisdiction and Venue

• The sales agreement was formed in the state of Kansas and shall be governed by the laws of the state of Kansas. By purchasing products from Wings Unlimited, Inc., the Customer hereby submits itself to the jurisdiction of the State of Kansas for all disputes arising from or relating to this Agreement or either parties' performance (or lack thereof) of any obligation under this Agreement. Venue for adjudicating the merits of any claim arising from this agreement shall be solely the Kansas District Court for Johnson County, Kansas, and Customer hereby waives any claim of improper venue or that such forum is not convenient; provided, however, that notwithstanding the foregoing, a lawsuit may be filed by a party (the "Plaintiff" against the other party (the "Defendant") in a court located in the State and County in which the Defendant's primary place of business is located. Claims made under this agreement shall be made within ninety days of the date of purchase, and the parties to this agreement hereby waive any longer statute of limitations that may be applicable.
• In the event that legal action be instituted to enforce the terms of this agreement, the prevailing party shall be entitled to reasonable attorney's fees and costs including costs of collection and reclaiming inventory.

Traceability

All Wings Unlimited, Inc. parts are fully traceable with the lot number that is marked on each part or its packaging. Wings Unlimited maintains traceability to all purchases, raw materials, processing, inspections and testing using this number. Record this number in your aircraft maintenance records and you will always have traceability of our replacement parts. We will be glad to give you any required information from this number. There is no charge for this service.

Copyright © 1974 - 2010 Wings Unlimited, Inc. All rights reserved. Prices shown are in USD. Prices, features, and
specifications are subject to change without notice. Images are for reference only and actual product appearance may vary.